Terms and Conditions

Welcome to TOMO. These Terms and Conditions govern your access to and use of our website at www.tomoboardgame.com, and the purchase of board games and related products from our store.By accessing or using our site and placing an order, you agree to be bound by these Terms and Conditions. If you do not agree, please do not use our website.

Products & Availability
We sell new and (where stated) second-hand board games and accessories. All products listed on our website are subject to availability.

  • Product images are for illustration purposes only.
  • We reserve the right to discontinue or modify products without prior notice.

Orders & Payment

  • Orders are confirmed only after full payment is received.
  • We accept FPX online banking, and other payment methods as listed on our checkout page.
  • All prices are listed in Malaysian Ringgit (MYR) and are inclusive of any applicable taxes.

We reserve the right to cancel or refuse any order for any reason, including errors in product availability, pricing, or suspicion of fraud.

Shipping & Delivery

  • Orders are typically processed within 1–3 working days after payment confirmation.
  • Delivery times may vary depending on your location and the courier service.
  • Shipping costs will be calculated at checkout and are borne by the customer unless stated otherwise.

We are not responsible for delays caused by courier services or customs.

Returns & Refunds

Please refer to our Refund Policy for detailed information.

  • Refunds are only issued for damaged, defective, or wrongly delivered items.
  • Refunds for FPX payments will be processed back to the originating bank account.
  • Pre-orders and second-hand games are non-refundable unless faulty upon delivery.

Account & Personal Information

You are responsible for maintaining the confidentiality of your account and password. You agree to provide accurate, complete, and current information when placing an order. Your personal data will be handled in accordance with our Privacy Policy.

Pricing & Promotions

  • All prices are subject to change without prior notice.
  • Promotions or discount codes cannot be combined unless stated.
  • We are not responsible for typographical or pricing errors.

7.Intellectual Property

All content on this site — including logos, images, product names, and descriptions — are the property of TOMO Board Game or their respective owners. Unauthorized use or reproduction is strictly prohibited.

Limitation of Liability

We are not liable for any indirect, incidental, or consequential damages arising from the use of our products or website. Our maximum liability shall not exceed the total amount paid for the item(s) in question.

Governing Law

These Terms are governed by and construed in accordance with the laws of Malaysia. Any disputes will be resolved through negotiation or the Malaysian courts if necessary.