Privacy Policy

At TOMO, accessible from www.tomoboardgame.com, your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you use our website or services.By accessing or using our site, you agree to the terms of this Privacy Policy.

Information We Collect
We collect personal data that you voluntarily provide when you:

  • Register an account on our website
  • Place an order
  • Sign up for our newsletter
  • Fill out a contact or inquiry form
  • Participate in promotions or surveys

Personal data we may collect includes:

  • Name
  • Email address
  • Shipping address
  • Phone number
  • Payment details (processed securely via third-party providers)
  • Order and transaction history

We may also collect non-personal data, such as browser type, IP address, and pages visited, to improve your experience on our website.

How We Use Your Information
We use your data to:

  • Process and fulfill your orders
  • Contact you regarding your purchase or inquiry
  • Send order confirmations, shipping updates, and receipts
  • Provide customer support
  • Improve our website and service offerings
  • Send marketing emails (only if you have opted in)

You can unsubscribe from marketing emails at any time by clicking the "unsubscribe" link at the bottom of our emails.

Payment Information
All FPX and credit card payments are processed securely through trusted third-party payment gateways (e.g., iPay88, eGHL, etc.). We do not store your bank login credentials or full payment details on our servers.

Sharing Your Data
We do not sell or rent your personal data. We only share your data with:

  • Shipping and logistics providers (to deliver your order)
  • Payment gateway providers (to process transactions)
  • Marketing platforms (if you opt in to newsletters)
  • Legal authorities (only if required by law)

Data Security
We take reasonable measures to protect your personal data, including:

  • SSL encryption
  • Secure server infrastructure
  • Limiting access to authorized personnel only

However, no method of online transmission or storage is 100% secure. While we strive to protect your data, we cannot guarantee absolute security.

Cookies
We use cookies to enhance your browsing experience, analyze site traffic, and remember your preferences. You can control or disable cookies through your browser settings.

Children’s Privacy
Our website is not intended for children under the age of 13. We do not knowingly collect personal data from minors.

Your Rights Under PDPA (Malaysia)
As a user in Malaysia, you have the right to:

  • Access the personal data we hold about you
  • Correct inaccurate or outdated information
  • Withdraw your consent to data processing (where applicable)

Changes to This Privacy Policy
We may update this Privacy Policy from time to time. All changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically.